Tuscumbia Utilities Department - Tuscumbia, Alabama

Tuscumbia Utilities Department es una compañía con una larga trayectoria en el sector energético y de servicios públicos. Con su dirección en 202 E 6th St, Tuscumbia, AL 35674, Estados Unidos, esta empresa ofrece servicios de energía eléctrica, petróleo y gas natural, así como también abastece a la población en agua y saneamiento. Además, cuenta con servicios en sus instalaciones, accesibilidad para personas en sillas de ruedas y aparcamiento propio.

Especialidades

• Compañía eléctrica
• Empresa de petróleo y gas natural
• Compañía suministradora de agua

Características y ubicación

Esta empresa se encuentra en Tuscumbia, Alabama, y ofrece una amplia gama de servicios en el campo de energía y servicios públicos. Además, cuenta con instalaciones y servicios adaptados para personas en sillas de ruedas, lo que facilita la accesibilidad y el movimiento en sus espacios.

Información recomendada

• Servicios en las instalaciones
• Acceso para sillas de ruedas
• Aparcamiento adaptado para sillas de ruedas
• Aparcamiento en la calle gratuito
• Con aparcamiento propio

Opiniones

Esta empresa tiene 30 valoraciones según Google My Business y una media de opinión de 2.5/5, lo que indica que es una empresa con cierta reputación en el sector, aunque podría mejorar en algunos aspectos.

👍 Opiniones de Tuscumbia Utilities Department

Bethany R.

1/5

If I could give 0 stars I would. A driver crashed into a pole across the street. Lines were not broken or anything major. Just the pole itself. Why in the absolute hellfire has power been out for 5 hours for this with absolutely NO updates It’s HOT. If your technicians are going to ride their overtime clock, then at least reroute the power so we the people are not sitting here suffering. I have asthma. I cannot breathe in my house. Yall need to get it together and stop making your customers suffer. Based on all these reviews, you all do not care at all. And for you to delete comments from your Facebook posts you don’t agree with or don’t want to address is highly unprofessional and shows what kind of people yall are. Pathetic.

roger J.

1/5

My gas furnace has been broken for the last 18 months, and I had two license HVAC companies come out too look at it and both determine that the unit was totally worthless a new one is needed. estimates of 9000.00 for everything. The breaker was shut off, the gas line in my basement was shut off. Now since that time I have still been receiving gas bills from Tuscumbia utilities telling me that " I don't care what you say, you have to be heating that house with gas. In the winter months my electric bill goes up 400.00 to 500.00 a month they said that I have to be heating my home with electric, which is true. The gas company is claiming the same. Yet the Gas company refuses to come up with any resolutions to find out where is this gas going, they are more than welcome any time to see the inside of my house to verify that I don't have any other gas appliance but a fireplace that I would never ever even attempt to even light the pilot.

Ann C.

1/5

We live in Valdosta and haven't had power in 33 hours. Lines coming up old Lee hwy from the small bridge on hook Street have not been touched. We are freezing and have pets.

Maria A.

1/5

I would give yall 0 stars if I could. Everytime there is a power outage we get no info and no way to report it. Powers been out since 5 am. It's now almost 8. I have asthma and need my power to access my meds. Yall also charge extra on bills with no explanation only for the bill to be cheaper the next month when we make a stink about it. The building staff are always rude. Utility companies scam ppl all the time. Yall watch em they have a monopoly in the area and nobodies going to stop them from just stealing your money. They dont read your meter either , or check on their poles or lines until your lights are blinking and you call them. They suck at their jobs.They also will let people whom need help on their bill go without power instead of helping because they don't give a damn.

Jeremy M.

1/5

These people won't let me set up auto pay on my credit card. Why? They said I can set up auto pay on a checking account but I don't have one. All I have is a credit card. I'm busy and don't have time to go by their office every month to pay my bill. I've already had to pay several late charges. Not because I didn't have the money, but because I didn't have time to go by the office. I even called them to pay over the phone with a credit card and they wouldn't even let me do that. They said I can pay online with a credit card or at the office with one but not on auto pay with one. Well that doesn't even make any since. All the rest of my bills are set up on auto pay for convenience except my water bill. I've never heard of anybody else refusing to let you set up your bill on auto pay with a credit card. What's there excuse for this? I guess it's so that busy people that can't always get by there to pay their bill on time will keep having to pay late fees and make them more money. Also a minimum water bill is ridiculous. I hardly use any water and still have to pay around $25 a month. If there was an option for a 0 star rating, I would give it to them.

John C.

1/5

If I could afford to dig a well and have solar installed I would. This utility company is disgraceful. They are rude, they charge you for services you don't use and you get charged 3 late fees for the same bill. It would be nice to be treated as an equal and not as if i am beneath them. Maybe sending your employees to a customer service class would be helpful..

Genn M.

5/5

I've never had a bad experience, but I also keep my bill paid a month in advance for those oops moments. These companies are privately owned.. and they are for profit.. not charities. If you can't pay there's help out there. Just contact DHR.

Dennis C.

4/5

All the people I dealt with were courteous and friendly. Their policy on sewers under the street on the other hand seems wrong to me. If a clog repeatedly happens under the street before it connects to the main is your responsibility even though it's not on your property. I guess somehow I am supposed to dig up the street to fix it. :-(